How can we help you today?

How can we help you today?

How can we help
you today?

Search

Search

Search

For more help, choose a category:

I need help applying for finance

Am I eligible for finance?

What do I need to know before applying?

The application process

Car Finance Terminology A-Z

I'm already an Oodle customer

I'm an existing customer, who can I call?

About my car

I'm already an Oodle customer, how do I get new finance?

I would like to settle part or all of my agreement

Payments

Updating your details

How do I make a complaint?

How can I check if my monthly payment has gone through?

Money problems

Talk to us

Talk to us

Talk to us

What can I do to improve my credit score?

What can I do to improve my credit score?

What can I do to improve my credit score?

Credit report agencies used by Oodle

Credit report agencies used by Oodle

Credit report agencies used by Oodle

Some additional support and debt advice

Some additional support and debt advice

Some additional support and debt advice

What is Open Banking?

What is Open Banking?

What is Open Banking?

Difficult times and Illness

Talk to us in difficult times

Some additional support

Helping someone vulnerable by getting power of attorney

Useful links to more support

Financial abuse

What can I do?

Financial abuse support

What financial abuse looks like and how to recognise it

Difficult times and Illness

Talk to us in difficult times

Some additional support

Helping someone vulnerable by getting power of attorney

Useful links to more support

Losing a loved one

Helpful contacts

How to let us know

Fraud

Top tips to keep your personal data safe

General support

Tackling Fraud 'Take Five'

Commonly asked questions

Get answers to the most frequently asked questions.

Can I get help managing the cost of living?

Can I get help managing the cost of living?

Can I get help managing the cost of living?

How can I pay off some or all of my agreement early?

How can I pay off some or all of my agreement early?

How can I pay off some or all of my agreement early?

I'm already an Oodle customer - how can I get new finance?

I'm already an Oodle customer - how can I get new finance?

I'm already an Oodle customer - how can I get new finance?

I've moved house - how do I let you know my new address?

I've moved house - how do I let you know my new address?

I've moved house - how do I let you know my new address?

Can I change my payment date?

Can I change my payment date?

Can I change my payment date?

I need some financial support

I need some financial support

I need some financial support

How can I check if my payment has processed?

How can I check if my payment has processed?

How can I check if my payment has processed?

What is Open Banking?

What is Open Banking?

What is Open Banking?

Get the Oodle Car Finance app

Get the Oodle Car Finance app

Manage your agreement quickly and easily with our mobile app. Download the app today so you can:

Manage your agreement quickly and easily with our mobile app. Download the app today so you can:

Check your balance and upcoming payments

Check your balance and upcoming payments

Update your details

Update your details

Get a settlement quote

Get a settlement quote

Make a missed payment

Make a missed payment

3 icons "Check balance", "Upcoming payments" and "Settlement quote".

Latest articles

Latest articles

What if I am not happy with my car on finance?

31 Jul 2024

It's probably one of the biggest purchases you will make in your life, and you want to be completely happy. But sometimes your purchase might not match your expectations or there may be a fault with the car. If the dealer hasn't been able to help, you can follow up with your finance provider.

Can I get car finance with no credit history?

6 Nov 2024

Learn if you can secure car finance with no credit history. Find out more about what lenders require, the options that are available, and tips for those with no credit history

How much could a £10,000 bank loan cost per month?

6 Nov 2024

Find out how much a £10,000 bank loan could cost per month. Explore interest rates, repayment terms, and monthly payment calculations.

What if I am not happy with my car on finance?

31 Jul 2024

It's probably one of the biggest purchases you will make in your life, and you want to be completely happy. But sometimes your purchase might not match your expectations or there may be a fault with the car. If the dealer hasn't been able to help, you can follow up with your finance provider.

Can I get car finance with no credit history?

6 Nov 2024

Learn if you can secure car finance with no credit history. Find out more about what lenders require, the options that are available, and tips for those with no credit history

What if I am not happy with my car on finance?

31 Jul 2024

It's probably one of the biggest purchases you will make in your life, and you want to be completely happy. But sometimes your purchase might not match your expectations or there may be a fault with the car. If the dealer hasn't been able to help, you can follow up with your finance provider.

Can I get car finance with no credit history?

6 Nov 2024

Learn if you can secure car finance with no credit history. Find out more about what lenders require, the options that are available, and tips for those with no credit history

APRs between 9.6% and 27.5%, with repayments between 12 and 60 months.

xx.x% APR Representative

Representative example: borrowing £10,000 over 5 years with a representative APR of xx.x%, an interest rate of 16.7% (fixed), the monthly payment would be £240.50. The first payment would be £290.50 to include an opening fee of £50. The opening fee is included in the total cost of credit of £4,480 and a total amount payable of £14,480.00.

Our ‘representative APR' means at least 51% of our customers are offered this rate. It’s a good way to compare lenders. Remember your rate will depend on lots of things like your credit score, so it might be higher or lower than this.

APRs between 9.6% and 27.5%, with repayments between 12 and 60 months.

xx.x% APR Representative

Representative example: borrowing £10,000 over 5 years with a representative APR of xx.x%, an interest rate of 16.7% (fixed), the monthly payment would be £240.50. The first payment would be £290.50 to include an opening fee of £50. The opening fee is included in the total cost of credit of £4,480 and a total amount payable of £14,480.00.

Our ‘representative APR' means at least 51% of our customers are offered this rate. It’s a good way to compare lenders. Remember your rate will depend on lots of things like your credit score, so it might be higher or lower than this.

APRs between 9.6% and 27.5%, with repayments between 12 and 60 months.

xx.x% APR Representative

Representative example: borrowing £10,000 over 5 years with a representative APR of xx.x%, an interest rate of 16.7% (fixed), the monthly payment would be £240.50. The first payment would be £290.50 to include an opening fee of £50. The opening fee is included in the total cost of credit of £4,480 and a total amount payable of £14,480.00.

Our ‘representative APR' means at least 51% of our customers are offered this rate. It’s a good way to compare lenders. Remember your rate will depend on lots of things like your credit score, so it might be higher or lower than this.

Need more help?

If you've got a question about your account, the easiest thing to do is get in touch with us on our live chat or one of the contacts below:

New application enquiries

For help with your finance application

01865 519 374

customer.sales@oodlefinance.com

Customer services

For questions about your Oodle account

01865 477826

Payment support

To talk to us about missed payments

01865 475060

collections@oodlefinance.com

Customer relations

To discuss a new or existing complaint

01865 475050

customer.relations@oodlefinance.com

Specialist support

If you're facing difficult circumstances

01865 411096

customer.support@oodlefinance.com

Submit a Complaint

Submit a Complaint

Submit a Complaint

Sorry to hear you have a complaint—we're here to help. If something’s gone wrong, please let us know so we can work to make it right as quickly as possible. For more information about raising a complaint please visit our complaints process page.

Complaints page

Complaints page

Complaints page

NEWS Aug 2024: FCA announcement on discretionary commission arrangements (DCAs)

Oodle customers are not impacted