Common questions
Application Basics
Financial difficulties
Difficult times & illnesses
Losing a loved one
Financial abuse
Fraud
How do I make a complaint?
How do I make a complaint?
Information on how to make a complaint, our process, and timelines can be found on our Complaints page
Specific information on the FCA's announcement on discretionary commission arrangements can be found here. Oodle has never engaged in discretionary commission arrangements, so none of our customers are impacted.