Common questions
Application Basics
Existing Customer
Difficult times & illnesses
Losing a loved one
Financial abuse
Fraud
Talk to us
Talk to us
If something is/will prevent you from making your payments, we want to support you. Our team has received specialist training to assist our customers who may be experiencing difficulties maintaining their payments.
Please complete the Income and Expenditure form, and we can work together to find a solution that best supports your circumstances.
If you need to make a payment, you can do this by one of the following methods:
Automated payment line - 03300 082185
Bank Transfer - Account Name: “Oodle Financial Services Limited”,
Account number: 73692213, Sort code: 40-05-30 (please ensure you use the agreement number and surname as your reference)
Log in to the Customer Portal (you will need to use the email address associated with your agreement).