Common questions
Application Basics
Existing Customer
Financial difficulties
Difficult times & illnesses
Losing a loved one
Financial abuse
Fraud
Can I change my payment date?
Can I change my payment date?
You can change your payment date quickly and easily from your account. You can access your account through our portal or our mobile app.
You can also use Chat with us at the bottom right of this page. Choose ‘change direct debit details' and then 'change payment date'.